Cancellation & Refund Policy

We strive to provide the best shopping experience, but we understand that there may be instances where cancellations or refunds are required:

1. Order Cancellations: Orders can be cancelled within 24 hours of placement by contacting our support team at support@hoppingtails.com or calling us at +91 7208517859.
2. Refunds: Refunds will be processed within 7-10 business days if the product is returned in its original condition within 7 days of receipt. Shipping charges are non-refundable.
3. Non-Refundable Items: Customized or personalized items, as well as perishable products, are not eligible for refunds.